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I just got a new car, the dealership handled the insurance transfer. It was on us to separately verify current vs. desired coverage separately. Not sure this is
by ineedasername 5y ago
I just got a new car, the dealership handled the insurance transfer. It was on us to separately verify current vs. desired coverage separately. Not sure this is the norm though.
- dd36 5y agoUltimately it’s the insurer’s product. They should verify everything, especially if they’re allowing third parties to input policies. They can easily flag outliers.
- ineedasername 5y agoVery true. And customers should always check on things too. But I can also understand how a customer that goes with the flow of a car dealership smoothing through these things (when they should be more deliberate about) doesn't realize what's happened. That abstract scenario aside, it's pretty bad that the insurance & dealership didn't flag anything in this issue when the Tesla was purchased. Even if they only gave a pro-forma "do you want to keep your current level of coverage?" It's bad... they're the experts on these things and should advise customers appropriately.