> try to figure out why it takes you so long to know anything about anything. External dependencies changing without warning at the worst possible times. And

> try to figure out why it takes you so long to know anything about anything. External dependencies changing without warning at the worst possible times. And many of them we can't arbitrarily prune because when you boil it down they ultimately support things which have a contract value associated with them. The system is large and complicated, mostly necessarily so, which makes it brittle. We spent time making it less brittle and attacking the complexity, but its still large and brittle. We don't get to go back to startup square 1 where we don't have those kinds of contracts and get to reconsider the business decisions that have been made over the past decade.