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I'm dealing with similar issues regarding a lost package through the USPS. The sender assured me they had updated my address but sent it to the old one anyway a
by SilasX 5y ago
I'm dealing with similar issues regarding a lost package through the USPS. The sender assured me they had updated my address but sent it to the old one anyway and then got lost.
I filled out the online form for missing packages and it said someone would follow up on the ticket number. No one did. I called the main USPS number and got through to an operator. They said someone should have followed up and then created a new ticket number. Still no follow up.
I called again and they gave me the number for some major customer affairs center (forget the name). First time the voicemail was full, second time I left a message but never heard back.
The local post office finally did call me back ... from an Unknown number (WTF?) so I didn't pick it up, then left a vague message about the package and said to call back the local post office number.
Every time I've tried to call that number it just stays on hold and then goes to a busy signal.
- philliphaydon 5y agoI’m dealing with an issue with western union. Well was, I’ve given up. For over a year I’ve been using WU to send money back for my helper to the Philippines. So she didn’t need to go to the crowded mall on the other side of singapore to send it. No issues for over a year sending to her husband. Then one day I’m told he’s not allowed to receive money. I call WU. They say he can receive. I send money and WU cancels it. I call again, they said he needs to call. He calls and they say there’s no issues. I call they say no issue. WU cancels when he attempts to collect. I call again they said I need to contact GCR department. 2 months they won’t reply. Emailed several times. Called again. Talked to WU on Twitter, everyone tells me to contact gcr. No one will reply. Black hole support systems.
- sfifs 5y agohave you tried Singtel Dash? seems to work.
- niij 5y agoDoes transferwise work there? It's worked great for me and the fees are transparent and low.
- philliphaydon 5y agoDon't know, never heard of that one.
- SilasX 5y agoUpdate: The package was finally delivered, yesterday (July 12), original delivery attempt June 1st.