If you listen to the phone call he had with that organization - the level of apathy and incompetence is breathtaking. That whole conversation reeks of an organ

If you listen to the phone call he had with that organization - the level of apathy and incompetence is breathtaking. That whole conversation reeks of an organization that has never had to be accountable to anyone for anything. You'd think people would at least have some basic professional pride but here we are.