Probably the most productive comment of the thread! Plan is to screen every candidate before they ever talk to an elderly person. Based on feedback in this thre

Probably the most productive comment of the thread! Plan is to screen every candidate before they ever talk to an elderly person. Based on feedback in this thread I’ll plan to personally listen in to all the first calls that callers have to make sure they deliver a quality experience. Will adjust the site to show this as part of the package. Appreciate a lot of your comments here tonight Matt!