- flat fee per organization ($20 per month) - bands per users ($free from 0-10 people, $50 from 10-20, $500 from 20-100...) Yes, and this does imply that you

- flat fee per organization ($20 per month) - bands per users ($free from 0-10 people, $50 from 10-20, $500 from 20-100...) Yes, and this does imply that you will make less per user than if you charged each individual user per the pricing on your website. The other half of my comment is that this tool is a convenience thing, as an add-on feature to an existing chat tool and should be priced very low. The low price will disincentivize people from doing alternatives (such as any type of free poll, or building it themselves/FOSS), so the lower prices will end up in a higher value for you overall.