What is meant by hard listening? I’ve never heard that. If engineers are reluctant to speak up its probably because years of experience that management/regular

What is meant by hard listening? I’ve never heard that. If engineers are reluctant to speak up its probably because years of experience that management/regular people just wants yes/no/we can do that type answers. Giving technical answers to things is sometimes perceived as aggressive or intimidating because the people who are supposed to be in charge often can’t follow all details. It takes a rare boss to truly trust the engineers.