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> Ignoring the NYT shady unsubscribe practices I signed up for a student-priced NYT subscription a while back and realized I didn't really use it. I trudged t
by slipperlobster 5y ago
> Ignoring the NYT shady unsubscribe practices
I signed up for a student-priced NYT subscription a while back and realized I didn't really use it. I trudged through their cancellation information and got on their chat. The representative threw everything at me why I shouldn't cancel and they offered me a discounted rate of exactly what I was paying currently. So silly.
- pier25 5y agoIf you're outside the US they require you to make a phone call to cancel, it's ridiculous.
- _delirium 5y agoThey used to do that for US subscribers too, but California passed a law in 2018 requiring any subscription that is made online to also be cancellable online, so NYT added an online cancellation flow for US subscribers: https://www.niemanlab.org/2018/07/thanks-to-california-a-news-site-or-other-business-now-has-to-let-you-cancel-your-subscription-online/ https://www.niemanlab.org/2018/07/thanks-to-california-a-new...