Very little about work is universally optimal. Work is made out countless compromises so that people can function together. “Optimizing time and energy” is no

Very little about work is universally optimal. Work is made out countless compromises so that people can function together. “Optimizing time and energy” is not the same as doing the universally optimal thing. Optimizing for time and energy has to do with how one uses their waking/working hours. At some point in my career I worked at a private Catholic college where many of the professors were 60 to 80 year-old nuns. They were very smart people but their predisposition to learning computer technology was minimal. Something that might take me hours to learn might take them weeks of frustrating, unintuitive trial and error. Frequently, they couldn’t pick up certain new computer skills at all. I could not imagine teaching the nuns how to use a password manager. It would be a disaster. This is an extreme example, but somewhere in every skill there’s an inflection point where it becomes impractical to learn that skill if it’s not part of your core competency as a worker. Many, if not most, users who would benefit from a password manager simply can’t develop that skill if they are expected to finish the normal duties of their work. They are optimally using their limited time and energy because learning a new skill would impact their functionality in their primary responsibilities too much. If you can’t imagine users from your work-life that would have this problem... I feel like you just don’t know very many users.