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Super neat idea! Here's my feedback - we use Zulip, so it would be neat to see an integration - this strikes me more as a feature than as an add-on per-user.

Super neat idea! Here's my feedback - we use Zulip, so it would be neat to see an integration - this strikes me more as a feature than as an add-on per-user. The value of this is it makes it easier to expand the scope of decision making because of facilitating a process. Yet the pricing disincentives adding each additional decision maker and limiting the users to the core team. That seems in conflict. I would rather pay a flat fee per month. - the above may indicate a lower revenue ceiling, but also I could easily see slack themselves adding something like this, or a FOSS version for polling, so I think it would make sense to keep the pricing affordable for everyone

tonyjstark 5y ago
Thank you so much! Zulip is a really nice tool and a favorite of mine too. It's already on the list for tools we need an integration for. Pricing is really hard. We aimed to make it as transparent as possible and tried to make it more attractive by only billing for active users. Maybe we could enable something like 'confidants' who can view decisions but aren't billed? Though if someone doesn't really interact with the app but just looks at decisions they aren't billed anyway. Really difficult, or maybe I just don't see it (yet)? Maybe you can elaborate what you would like to see there?
- mushufasa 5y ago
  - flat fee per organization ($20 per month) - bands per users ($free from 0-10 people, $50 from 10-20, $500 from 20-100...) Yes, and this does imply that you will make less per user than if you charged each individual user per the pricing on your website. The other half of my comment is that this tool is a convenience thing, as an add-on feature to an existing chat tool and should be priced very low. The low price will disincentivize people from doing alternatives (such as any type of free poll, or building it themselves/FOSS), so the lower prices will end up in a higher value for you overall.
  - tonyjstark 5y ago
    Thank you for the reply, really appreciated!

tonyjstark 5y ago

Thank you so much! Zulip is a really nice tool and a favorite of mine too. It's already on the list for tools we need an integration for. Pricing is really hard. We aimed to make it as transparent as possible and tried to make it more attractive by only billing for active users. Maybe we could enable something like 'confidants' who can view decisions but aren't billed? Though if someone doesn't really interact with the app but just looks at decisions they aren't billed anyway. Really difficult, or maybe I just don't see it (yet)? Maybe you can elaborate what you would like to see there?

mushufasa 5y ago
- flat fee per organization ($20 per month) - bands per users ($free from 0-10 people, $50 from 10-20, $500 from 20-100...) Yes, and this does imply that you will make less per user than if you charged each individual user per the pricing on your website. The other half of my comment is that this tool is a convenience thing, as an add-on feature to an existing chat tool and should be priced very low. The low price will disincentivize people from doing alternatives (such as any type of free poll, or building it themselves/FOSS), so the lower prices will end up in a higher value for you overall.
- tonyjstark 5y ago
  Thank you for the reply, really appreciated!