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Uber Eats has been spamming my email with coupon codes for a while so I decided to try it. A one time half-off an order seems like a good enough deal for me to

Uber Eats has been spamming my email with coupon codes for a while so I decided to try it. A one time half-off an order seems like a good enough deal for me to get past the annoying marketing. After filling in my order and trying the coupon code, I was rudely told that my account wasn't allowed to use coupon codes. Not that there was an unspecific error or anything, they must have specifically coded this path in. Afterwards, I tried the same thing with my girlfriend's coupon code (also rudely spammed) and another account, and no cigar. Why spam me with coupon codes that I can't use? Was their strategy really as crude as "maybe he'll be hungry enough to not care about the extra cash we are going to charge him after all"? I've sworn off Uber Eats completely now, pulling such a bait-and-switch is unacceptable.

ta988 5y ago
Uber has an history of using despicable approaches against competition, workers and users... You just experienced the last one.
- xpe 5y ago
  another one (it won't be the last)
  - ta988 5y ago
    unfortunately true
- ssharp 5y ago
  I had something like 4 out of 7 orders with UberEats go undelivered. They take the order, make the restaurant prepare the food, and then it sits there because the app took the order even though a driver wouldn't be available. This was quite the experience with hungry kids waiting for their food at least 2 of the times. One of the times, the online support told me they'd refund the order, then I accidentally hit the "cancel order" button a few seconds later and they charged me the full amount because they said I cancelled too late. I literally sent screenshots of the chat to email support and their support on Twitter and got the same canned response about canceling too late, with no acknowledgement of the screen shots. I ended up finding some U.S.-based higher-level support email and they finally refunded the order (and even called me to confirm). That was pretty much the end of my time with UberEats. DoorDash has never failed to deliver an order and seems fine to just limit selection to orders that can actually be connected with a driver.
jorgesborges 5y ago
DoorDash sent me banner notifications with coupon codes, lucrative ones like 50% off. When you click the banner the code disappears. So next time I memorize the code, press the banner, create an order, enter the code -- and it's invalid. I immediately uninstalled the app.
impostervt 5y ago
Uber Eats keeps sending me a notification on my phone to use the app to order alcohol. But whenever I look at what the stores are offering, the alcohol is always unavailable.
Folcon 5y ago
I've had this experience, all that it's taught me is that Ubereats marketing is primarily just spam. So I pretty much just assume that they're marketing department doesn't speak for them. I mean what else am I supposed to think? The app works, it's not the best, I tend to prefer other choices before them, but I just don't pay any attention to their messaging whatsoever.
leetcrew 5y ago
even if it works, "50% off" an uber eats order isn't that great of a deal. it only applies to the food. after accounting for the delivery fee, the service fee, the "local regulations fee" (whatever that is), tax, and the tip, the actual food is less than half the total cost of the order anyway.

ta988 5y ago

Uber has an history of using despicable approaches against competition, workers and users... You just experienced the last one.

xpe 5y ago
another one (it won't be the last)
- ta988 5y ago
  unfortunately true
ssharp 5y ago
I had something like 4 out of 7 orders with UberEats go undelivered. They take the order, make the restaurant prepare the food, and then it sits there because the app took the order even though a driver wouldn't be available. This was quite the experience with hungry kids waiting for their food at least 2 of the times. One of the times, the online support told me they'd refund the order, then I accidentally hit the "cancel order" button a few seconds later and they charged me the full amount because they said I cancelled too late. I literally sent screenshots of the chat to email support and their support on Twitter and got the same canned response about canceling too late, with no acknowledgement of the screen shots. I ended up finding some U.S.-based higher-level support email and they finally refunded the order (and even called me to confirm). That was pretty much the end of my time with UberEats. DoorDash has never failed to deliver an order and seems fine to just limit selection to orders that can actually be connected with a driver.

jorgesborges 5y ago

DoorDash sent me banner notifications with coupon codes, lucrative ones like 50% off. When you click the banner the code disappears. So next time I memorize the code, press the banner, create an order, enter the code -- and it's invalid. I immediately uninstalled the app.

impostervt 5y ago

Uber Eats keeps sending me a notification on my phone to use the app to order alcohol. But whenever I look at what the stores are offering, the alcohol is always unavailable.

Folcon 5y ago

I've had this experience, all that it's taught me is that Ubereats marketing is primarily just spam. So I pretty much just assume that they're marketing department doesn't speak for them. I mean what else am I supposed to think? The app works, it's not the best, I tend to prefer other choices before them, but I just don't pay any attention to their messaging whatsoever.

leetcrew 5y ago

even if it works, "50% off" an uber eats order isn't that great of a deal. it only applies to the food. after accounting for the delivery fee, the service fee, the "local regulations fee" (whatever that is), tax, and the tip, the actual food is less than half the total cost of the order anyway.