I have to take issue with one of the statements; "Things are lasting longer and working better." This is absolutely untrue in my personal experience. Maybe he'

I have to take issue with one of the statements; "Things are lasting longer and working better." This is absolutely untrue in my personal experience. Maybe he's making the comparison using different dates than I am, but I've definitely experienced shoddier product quality and customer support within the last few year than I ever have before.