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They are still surprisingly common in the US, also. Mostly Government and other regulated things. I remember having to fax things to Ally bank as recently as
by axaxs 5y ago
They are still surprisingly common in the US, also. Mostly Government and other regulated things. I remember having to fax things to Ally bank as recently as last year. After rejecting it twice for being 'too dark', they let me email it, which seems to defeat the purpose.
I started my career in Medicare claims processing, which I guess has been nearly 15 years now. All claims had to be sent by dial up modem, and documents by fax at the time, for 'security reasons.' I'm unsure if that's changed, but that was a huge surprise to new billers. Many complained they couldn't even find a dial up modem to buy anymore.
- AnimalMuppet 5y agoA few years back, I was refinancing my house, and they wanted me to sign something and fax it back to them. I asked them what millennium they thought it was. They looked a bit surprised, but they said "Well, you can email it to us..." I think that many places have their workflow that they want to keep using, because it's more convenient to them. But as a customer, I don't care. I'm paying you; you can use a workflow that's convenient for me, even if it's less convenient for you.
- swiley 5y agoCollege board only fairly recently stopped requiring faxes for requesting CLEP transcripts.