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Ask HN: Our new logo — Tell us what you think
- mechanical_fish 18y agoJust in case anybody can't indentify the red thingy — that's a headset (The ones that real customer support warriors use). In my case, this comment was sadly perceptive. A play-by-play of my thoughts: 1) "Oh, no! Smiley has been injured!" 2) "No, wait, Smiley is putting on clown makeup" 3) "No, he's licking something off his face!" .... 735) "Ah, the text tells me that the smiley is using a headset!" I'm no artist, but my advice is to play with the colors of the headset. Red evokes too many other things, including makeup, blood, and a tongue. It is challenging to convey the notion of a headset when your character has no ears or head. It's like trying to create a still photo of Homestar Runner juggling.
- tstegart 18y agoYeah, that logo definitely needs some work. Sorry guys, but its true.
- helpdeskers 18y agoHi, thanks for your feedback! Here are our planned changes at the moment: - Change the color from red to something else, as it is not well-perceived. Somebody actually mentioned Tampax after seeing the logo... - Make the microphone more understandable, add more depth and a texture like the one here: http://img442.imageshack.us/img442/4161/sppechiconnh9.png http://img442.imageshack.us/img442/4161/sppechiconnh9.png - Probably add the headphone to the microphone to make it clear it's a headset
- gasull 18y agoYou don't get it's a headset unless you know it's related with helpdesk.
- bkrausz 18y agoShouldn't the headset be either over or below the mouth?
- jauco 18y agoabout the headset, but more general: If you feel the need to explain your logo (as in "Just in case anybody can't indentify the red thingy") then it still needs some work.