3 ms·
Thank you very much for this detailed feedback :) - Your analysis of Streams is very on point -> as of now, users struggle to understand what it does. in the n
by louisebayssat 5y ago
Thank you very much for this detailed feedback :)
- Your analysis of Streams is very on point -> as of now, users struggle to understand what it does. in the next few days, we're gonna automatically create streams for your recurring meetings and you'll see them in a dedicated space. It should be easier with the adoption moving forward. But basically, streams are like tags for emails.
- The product as it is indeed better to take notes rather than keep and search them. We're gonna rework the search so that you can easily find what you're looking for in past meetings on Hera. But really the goal for us is that you can take actions based on your notes, be it on Hera or elsewhere afterwards.
- kareemm 5y agoI would think hard about whether keeping notes in Hera is important. I'm not sure it is. Personally I already keep other notes and meeting notes on my filesystem though I'm moving things to Evernote. But I don't want meeting notes in one place and other notes in another. And unless Hera becomes a tool for non-meeting notes, I'll use Hera to take meeting notes but keep them elsewhere. Re: Streams - still not entirely clear to me what they are. One way to frame a new feature is to explain the scenario first, and then how the feature solves that pain, and then naming it. So it might be something like: "If you struggle with grouping your notes from similar meetings together so you can find them easily (scenario) we solve that by using Streams in Hera (which are basically tags). So you can easily click on the 'onboarding' stream to see notes from all your onboarding meetings in one place. This is helpful when you're trying to xyz." Also if streams == tags I'd think hard about whether to introduce a new name for an existing concept that all of your users already understand... unless it truly is a different concept.
- louisebayssat 5y agoI love the way you frame what streams are. And I would add that they basically help you be relevant in your meetings as you get access to the relevant context (= notes from past meetings in that stream). I also agree that we may have used a exotic joker with the name "Stream" when there was no need
- kareemm 5y agoBtw one thing I’ve been doing is keeping all notes with a person in a single document. It’s just easier to open up joesmith.txt instead of rooting around in the ten files (or searching across them) to find what I’m looking for. This approach is helpful when getting context on past meetings - I can skim notes from the most recent call instead of having to find and open the right file, then move back to the current one. Food for thought…
- GavinMcG 5y ago"Context" or "Topic" might be a better name that conveys the use. "Tag" is technical and I always fail to use tags because I don't think of how I'll be helped by them in the future.
- guico 5y agoTo me streams are a collection of meetings of the same kind, and the notes related to those all in one place. I personally think the name of the feature could be better. Maybe "Series"?
- louisebayssat 5y agoI'm wondering if "tag" or "label" is not more common knowledge?
- lowercased 5y agoI would also think you can 'tag' something with multiple labels/tags. Meeting X might be 'onboarding','sales','q4', findable by any of those tags. If it's in a 'stream' called 'onboarding'... that feels like something that is siloed away. Something wouldn't naturally be in 5 streams, but could naturally have 5 tags.
- louisebayssat 5y agoWe'll want meetings to be in multiple streams at some point so it's likely that we go with tags!
- subpixel 5y agoI disagree. An app like this has to mail reviewing all of my notes and finding things. I think exporting todos and focusing on highlights is smart - that’s all you really truly need in the end. But if I put notes in I expect them to be there and to be accessible and useful.