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Similar story with a company I was struggling to contact (in 2019?) to solve an invoicing problem. Phone calls and e-mails were no success, I was always getting
by ale42 5y ago
Similar story with a company I was struggling to contact (in 2019?) to solve an invoicing problem. Phone calls and e-mails were no success, I was always getting useless answers (when I got any) and interminable wait lines. Magically the problem solved a day after I faxed them a letter.
Thing is, nowadays faxes are used so rarely that when they are, they immediately catch the attention of the recipient (assuming they don't end up as PDF in some mailbox that nobody opens... this happens too).
- namelessoracle 5y agoOne reason they get so much attention is that they are a sign that this person is trying to create a legal paper trail that they reached out and contacted you or submitted something to you and you received it.