Yes. Unfortunately, I'm way too aware of this problem. As far as I'm concerned, it's the biggest problem facing government acquisitions, the fact that any provi

Yes. Unfortunately, I'm way too aware of this problem. As far as I'm concerned, it's the biggest problem facing government acquisitions, the fact that any provider's "customer" is always an acquisition office and not its actual users. It's even worse for IC enterprise services, because only your acquisition office has any say in what you prioritize for work and they're the only group of people in the government you're authorized to talk to, but then when you release something, any one of potentially hundreds of external stakeholders can all veto you from going into ops, but you can't solicit their feedback during development.