But scrum doesn’t say “don’t make plans” it says “be prepared to change plans”. You can (and should) still keep long term roadmaps, track progress towards long

But scrum doesn’t say “don’t make plans” it says “be prepared to change plans”. You can (and should) still keep long term roadmaps, track progress towards long term goals and so on. A situation like the one you describe is one where you’d prescribe a methodology, be it scrum or something else, because the team seems to lack one.