That seems like an incredibly petty thing to be bothered by. I really hate the idea that companies have to act in some fake capital P Professional way for peopl

That seems like an incredibly petty thing to be bothered by. I really hate the idea that companies have to act in some fake capital P Professional way for people to take them seriously. I really don't care if my bank (or whatever) wants to exude personality. It just means they don't have some boring, gatekeeping PR flack in charge…