This comment makes no sense. If my bank closed my account without warning and revoked access to all my funds, it wouldn't matter if they had my mortgage or not:

This comment makes no sense. If my bank closed my account without warning and revoked access to all my funds, it wouldn't matter if they had my mortgage or not: I'm going to make a complaint. >I do know that every person on that team when I was there did there best to try and resolve the issue "My colleagues had good intentions back when I worked there" is nothing against the facts. If you had read the article, you'd see that Wells Fargo, the bank that everyone loves to hate--with 6x the customers of Chime!--has only slightly more complaints for "closed account." It's nice for you, as a former employee, to imagine that people are unfairly complaining more about Chime taking away all their money. But you could just as easily make the reverse argument: Chime users are less wealthy than users of other platforms and are therefore less likely to have the time and wherewithal to complain to the CFPB. You probably don't like that argument, but you have to admit that I am presenting exactly as much evidence as you are.