> Can’t they measure more objective data points like deliveries per hour, missdeliveries, mishandled/broken items (controlled for traffic, pop density, data fro

> Can’t they measure more objective data points like deliveries per hour, missdeliveries, mishandled/broken items (controlled for traffic, pop density, data from deliveries to similar areas, etc) rather than other things like “doesn’t get along with boss:peers, has bad breath, makes cat-calls, etc. In principle this sounds great. In practice, there are so many other edge case variables that an algorithm cannot control for (but a human manager can). Some amount of discretion is required when enforcing rules, which an algorithm is incapable of.