Lots of closed-source software gets user feedback constantly, and it often becomes worse. I suspect this is due to a number of reasons: - Users ask for things

Lots of closed-source software gets user feedback constantly, and it often becomes worse. I suspect this is due to a number of reasons: - Users ask for things which are not actually good, and so the UI becomes worse. - User feedback is difficult to consolidate, and so the mass of the user feedback makes the product worse. - Users think they know what they want, but actually don't, and so the product becomes worse.