I think it probably was - rings a bell. We were buying a child's care seat. I remember going there, flicking through a catalogue in a waiting room, placing an o

I think it probably was - rings a bell. We were buying a child's care seat. I remember going there, flicking through a catalogue in a waiting room, placing an order and paying at the counter, and then waiting until it was brought to us. Seemed novel at the time, to us Australians. Major retailers here have click-and-collect but I don't think it was common 8 years ago. A big hardware store like Bunnings only started selling online in 2018, I think.