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"We'll use the huge amounts of data that we gather to understand what customers are most likely to order" Were regular Ocado users and its been a life saver du
by monkeydust 5y ago
"We'll use the huge amounts of data that we gather to understand what customers are most likely to order"
Were regular Ocado users and its been a life saver during the pandemic - but - we have noticed that we keep ordering the same produce each week, the amount of new items is minimal compared to when we used to go into the store. Yes they suggest things but the suggestions (for us) have been poor whereas in store we would tend to try more new things. This may just be us and the algo works better for others but I think it should there is still much room for improvement in recommendation algos and there is a discovery challenge with online vs offline for groceries.
- shog_hn 5y agoWe also use Ocado, and I have noticed this exact same side effect. Still a great service overall though.
- conductr 5y agoI just expect this would happen and so it’s one of my main reasons to keep shopping in store. We tend to shop instead of procure off a strict list.
- samename 5y agoThis could be a benefit and help households stick fo a budget, right? New product discovery is important, but isn’t that what ads are for?