> Asking developers to own QA is broken because developers are naturally biased towards the happy path This overlooks that "no customer calls with product issu

> Asking developers to own QA is broken because developers are naturally biased towards the happy path This overlooks that "no customer calls with product issues that dev needs to get fixed asap on a Saturday evening" is part of the happy path to optimize for. If those things happen, the dev has deviated from the happy path, including the embarrassment in front of fellow devs "but that's really a case we should have tested". This is another of those details the article is lacking.