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Just ask the first time it is run: "Hello, we would like to know how many people are using our software. you can either click on that link using xyz analytics,
by ta988 5y ago
Just ask the first time it is run: "Hello, we would like to know how many people are using our software. you can either click on that link using xyz analytics, or send us an email at xyx@xyz.com, thanks a lot for your support."
- schoen 5y agoThis reminds me of the Linux Counter project. When you installed Slackware, you automatically had an e-mail from Patrick Volkerding or Harald Alvestrand asking you to e-mail Harald to explain how you used Linux ("I use Linux at home" / "I use Linux at work" / "I use Linux at school"). This personalized request always felt so warm and casual to me, and I appreciated the thought that Harald Alvestrand cared to know that I, personally, was using Linux.
- rendaw 5y agoAnd add that you need it for leverage with hardware vendors.
- roca 5y agoThat might work well.
- piaste 5y agoIf there's no reason for the user to share the data, 99% won't, if only because it's the quickest option to get it out of the way. My suggestion would be to give a reason, however small, to send that email. For example, "Would you like to vote on which of these four issues from our roadmap you would like us to prioritize?" (best asked after a bit of usage, rather than on first installation).