I'd like to qualify my remarks on amazon: they are a very well run software/IT firm... from the persepective of competing IT execs in retail. Really they have

I'd like to qualify my remarks on amazon: they are a very well run software/IT firm... from the persepective of competing IT execs in retail. Really they have a CIO as a CEO, and that's the difference between them and their non-IT CEO competitors. Bezos tried to solve everything with software.