The author wrote, 'Facebook solves the problem of how to stay in contact with your 250 "friends". Twitter solves... well, ok, Twitter didn’t solve any real prob

The author wrote, 'Facebook solves the problem of how to stay in contact with your 250 "friends". Twitter solves... well, ok, Twitter didn’t solve any real problem, but has still grown to become extremely useful.' How can something be useful and not solve a problem? Twitter is such a great soapbox for complaints that many companies have felt the need to create twitter accounts and respond directly to their customers. Personally, I can find last minute tickets to a baseball game easier on Twitter than on Craigslist.