I believe the issue is that the update to the T's & C's is worded in a very wide and vague way. If I interpret that in a generous way, it's because their lawyer

I believe the issue is that the update to the T's & C's is worded in a very wide and vague way. If I interpret that in a generous way, it's because their lawyers told them to be generic so as to be "always in compliance". The thinking being, no-one ever reads the conditions anyway. I've seen the same thinking in previous companies where I worked. The problem arrives when people start actually reading these vague and wide conditions. It's a bit like when you tell your son or daughter to take some money to go to the movies, and when you find out they have taken 500$ they say "don't worry, I won't use it all, but at least I'll be sure to have enough". If they would have explicitly stated what they were logging, and for what purpose, I think reactions would have been much less. Personally, I would have asked for permission upon crashing, with a button to show what is being sent.