That stings so bad. I’ve had this exact same experience of pressing somebody for proof, some measurement, a paper, some post mortem, anything. And I literally g

That stings so bad. I’ve had this exact same experience of pressing somebody for proof, some measurement, a paper, some post mortem, anything. And I literally got the response “I read that in some book by some author in some chapter on some page I don’t remember”. I just told the CTO “sorry, but what do you expect me to do with this?”. In some company where we offered a web API I couldn’t get the cto to publish statistics about endpoint usage. I became great friends with one of the ops, who I passed an awk script to run on all the web servers’ access files. Turned out that most of the supposedly critical endpoints with tight deadlines were used almost never. But for some reason people REALLY don’t like measuring. By now I’m in charge of a software team, and I instill into everyone that programming should be engineering work, and emotional judgements are unprofessional and signs of a bad programmer.