4 ms·

Because they actually care about a program?

• skybrian 5y ago
  Often they don’t because they are running hundreds of programs and don’t particularly care about this one. Not everything is a high-profile app that a lot of people pay attention to.
• duckmysick 5y ago
  Most users actually don't care about the particular program itself. They care about the problem said program claims to solve. If the program gets in the way, they get frustrated and they may even move on. Only a fraction of users will voluntarily report bugs. Even less will do it in a meaningful and detailed way.
• Griffinsauce 5y ago
  This is truly the core problem here. Nearly all users are about solving a problem, not about the method. So we can philosophize all we want here about the "correct" way but if it simply does not manifest that way in practice it's all moot.