It comes down to the balance Fake Numbers: sales "generates" 100,000,000 in revenue and "costs" 1,000,000 however IT "generates" 0 in revenue and "costs"

It comes down to the balance Fake Numbers: sales "generates" 100,000,000 in revenue and "costs" 1,000,000 however IT "generates" 0 in revenue and "costs" 2,000,000 So to an bean counter, clearly the "investment" in sales is better because they make money for the company, where IT just costs money... Thus IT is often treated like a utility service, say something like custodial services, where they want to find the cheapest way to keep the bathrooms not disgusting... not clean mind you, just not disgusting