> I wonder what’s the threshold at which market sentiment flips from “everybody makes mistakes” to “these providers are incompetent and will lose customers” Wh

> I wonder what’s the threshold at which market sentiment flips from “everybody makes mistakes” to “these providers are incompetent and will lose customers” When some internal document leaks that reveals "internal struggles" or some master plan, akin to the Panama Papers. The problem is, the Panama Papers are just about forgotten today.