> [..] more about downtime procedures that don’t have to be perfect [..] Once, while waiting to check in for a British Airways flight from Manchester (UK), I n

> [..] more about downtime procedures that don’t have to be perfect [..] Once, while waiting to check in for a British Airways flight from Manchester (UK), I noticed several large plastic boxes behind the check-in counters labelled "manual check-in". Presumably someone at BA not only thought about but actually implemented a plan for how to check in passengers when (not if) all the check-in computers go down.