Most of the file warehouse solutions I’m familiar with do something similar. If you want your files you pay a exit fee to download it. Also, it sounds like you

Most of the file warehouse solutions I’m familiar with do something similar. If you want your files you pay a exit fee to download it. Also, it sounds like you haven’t paid them for a couple of years. The fact that they still have your files at all is kind of amazing. There $59 doesn’t look arbitrary. It’s their lowest tier. I know it’s frustrating, It doesn’t seem to me that they’re acting unethical here.