Basically they give you mechanisms to run nearly the full gamut of IT operations remotely. Managed service providers will use these products as the foundation

Basically they give you mechanisms to run nearly the full gamut of IT operations remotely. Managed service providers will use these products as the foundation for their offerings...some of which are compete IT outsourcing, others are domain specific and some package it with turnkey products in which they retain responsibility to maintain the hardware. I used to run a small security consultancy and nearly got into this business to expand our operations and get some of that sweet sweet recurring revenue. The problem I found at the time was that none of the software companies selling products that I would use were building in a security posture that I was even remotely (hur dur) comfortable with.