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Best Buy is a dying company. They laid off 5,000 people in February, stopped taking calls in the stores (rerouting to call centers) and the CEO said their aim i
by underseacables 5y ago
Best Buy is a dying company. They laid off 5,000 people in February, stopped taking calls in the stores (rerouting to call centers) and the CEO said their aim is to close 3-4 stores a year. Those do not sound like the metrics of a healthy company. I guess maybe they are trying to position themselves as an online electronics retailer, but that just steals the magic of Best Buy. The magic being I can see and preview a product before buying. I refuse to purchase a high dollar electronic device product without the chance to lay eyes on it. I made that mistake ordering a TV from Amazon.
- AtlasBarfed 5y agoThat is hilarious, because BBY IT is basically two different IT departments (brick/mortar and dotcom) and they HATE EACH OTHER. At the C-level, the brick/mortar IT group was more influential/ingrained/in-power, despite their absolutely idiotic outmoded IT management policies. Since I've left, they still are doing financially ok, but it just seems like a company where suddenly the floor will fall out. Their stores just sell floor space to vendors who staff it with their own people IIRC. That said, they're the last electronics retailer you can drive to, and we need _some_ competition to Amazon.