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It could be as simple as "Hey Amazon Echo, respond to 'Alexa' from now on." during setup. For Amazon, the goal is to build a brand with "Alexa" ("Alexa" is more
by necovek 5y ago
It could be as simple as "Hey Amazon Echo, respond to 'Alexa' from now on." during setup. For Amazon, the goal is to build a brand with "Alexa" ("Alexa" is more recognizable than "Echo" to most people — which is what resulted in jokes coincidentally): requiring users to name their software assistant would not have ruined the experience for anyone.
I don't have a smart speaker in my home, but personally I wouldn't care what the name is if I treated it as a "robot" as long as it flows off the tongue well. "Hey Q, start vacuuming" is perfectly fine to me.
The best way to empathize is to imagine if it was your name given as the wake word for the product. To imagine the confusion and how quickly it gets old, you can also imagine it was "Nick".