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We have been auditing legacy user accounts to begin a mapping to Zendesk, and Zendesk allows mapping to ‘organizations’ via email domain. For some of these leg
by daniellarusso 5y ago
We have been auditing legacy user accounts to begin a mapping to Zendesk, and Zendesk allows mapping to ‘organizations’ via email domain.
For some of these legacy accounts, the registered email addresses may have typos.
So, even a basic DNS check against the existence of the domain’s MX record is helpful.
Any of the ‘suspect’ email addresses can then be further evaluated by a human, and then removed or fixed.