3 ms·
Amazon has a lot of businesses, so I'm not really sure who their "customer" is without a specific context, but I can tell you that as a seller on Amazon, I am n
by mbostleman 5y ago
Amazon has a lot of businesses, so I'm not really sure who their "customer" is without a specific context, but I can tell you that as a seller on Amazon, I am not the center of anything. My experience with this company is exactly what you'd expect from the rotting quality of a monopoly. I don't think any amount of "leadership principles" will help. I think that competition is the only cure.
- MattGaiser 5y agoI don't think suppliers (and that is basically what you are) are treated well anywhere in retail. My family used to be in private label food production. For all the flack Walmart gets, we considered them one of the best. Walmart. And what you hear about them grinding you to the bone and having strict delivery targets is true.
- potatoman22 5y agoSellers are the product, not the customer.
- cle 5y agoOn the retail side, increasingly their most important customers appear to be advertisers and sellers buying "sponsored" slots, since that junk is about all I see on Amazon these days as a buyer.
- prasenjit_pro 5y agoI completely agree with your comment. I am also a seller on Amazon. Every single decision about my brand have to be done in accordance to Amazon rules where I hardly make profit after trying to fight competitors will low pricing set by Amazon pricing rules, getting charged by Amazon on management fees, self ship on some products and moreover customer system exploitation. There has been several cases customers have returned wrong product and Amazon didn't do anything to look into it. Now some ask me why I use Amazon still then. My answer is to keep money rolling, advertise my brand and generate customer who can be targeted.