On independent QA teams finding trivial bugs, I think this is a social problem. Specifically an alignment one. If a bug goes out, whose fault is it? Eng for mak

On independent QA teams finding trivial bugs, I think this is a social problem. Specifically an alignment one. If a bug goes out, whose fault is it? Eng for making it or QA for not finding it? The answers are different at different orgs, and they have more to do with power dynamics than anything else. QA is pretty easy to fake (for a while). The last thing you want to do is quality check your QA team. So the further the incentives of the QA team are from the success of the product, the worse things get. It's a spectrum from the other cofounder doing QA to someone in another country charging by the hour. There are opposing forces to this. It's inherently difficult for people to check themselves. Also, QA is its own skill. It's one more thing to ask devs to be great at. Maybe it's worth having some specific experts around. It's kind of a specific mindset that not all devs have. This mindset issue is where I'm not entirely sold on what looks like a new strategy from Rainforest QA (where I used to work) of strongly targeting product teams. I haven't seen any QA tool so good that it removes the complete need for skill like indoor heating means you don't need to know anything about how to tend a fire. The best ones are more like how a modern gas range helps a chef. So I question how great the results will be if you have a PM or CSM doing it. Still, I wish them the best of luck.