4 ms·

Having done this same calculation myself, this was part of the reason I moved to Business Class. That and that I actually wanted to start a business eventually.

Having done this same calculation myself, this was part of the reason I moved to Business Class. That and that I actually wanted to start a business eventually. I think the ratio should be something much higher, such as 80%, not 0.69%. That would give you 7.56 TB of available bandwidth of the maximum possible 9.45 TB, based on the 105Mbps speed listed. And that's only downstream.

ams6110 15y ago
You have business class at home? What is the cost delta compared to their residential service?
- jarrettcoggin 15y ago
  I can't remember the number off the top of my head, but I think it was about $20 more a month.
  - cshesse 15y ago
    Did you have to get a contract and pay the business installation fee?
    - jarrettcoggin 15y ago
      Yes I did. From what I understand the contract length is negotiable, but the installation fee is not because they have to come and give you entirely different equipment. The customer service is MUCH better with a business class account.
- fshaun 15y ago
  Mine is about $60 more, but some of that is for some static IPs. Also nice being able to call Friday night for Saturday tech appointments when modems die...
  - pasbesoin 15y ago
    When I just looked, $14.95/mo per static IP. I wonder whether that provisioning is baked into the contract term or whether it can be changed as needed.
    - jarrettcoggin 15y ago
      My static IP only costs $4.95/month. The options above this are differently priced though.
      - pasbesoin 15y ago
        I only went as far as scanning this "small business" package. http://business.comcast.com/products-services/bundle.aspx http://business.comcast.com/products-services/bundle.aspx Not sure whether it's sensitive to location; I did not enter a phone number. $95 for a "triple play" package. 12/2, phone line, and what looks like "basic" cable. Plus some set of taxes and fees I'm sure I'm not seeing. (The page doesn't say this is an introductory price -- however, I'm finding it difficult to believe it's not. Doesn't this undercut residential triple play pricing -- albeit probably with less cable TV channels?) Since the latter part of last year, Comcast has jacked my residential service rate (where the price comes out the same whether one has just internet or with discounted internet packaged with basic cable) from about $64 to $80 (24-25%). Just ridiculous. I hate to "reward" them for this behavior, but price and feature wise, given where I'm at, it's tempting to switch to business class. Especially if I can avoid that ridiculous installation fee and a multi-year contract with exit penalty. Of course, I'd rather have a Kansas City type deal with Google, or Sonic's wonderful 1 GB trial in Sebastopol. Or a nice, cozy cooperative investment with my neighbors. But no, this area belongs to a particularly slimy class of suits. (Another reason I might make the switch; the phone company's even worse, based on extensive personal experience -- including DSL, back in the day.)
- kelnos 15y ago
  I'm not sure what residential costs these days, but I have Comcast Business 12/2 for $60/mo. I managed to get the installation fee waived when I set up the service a couple years ago. I also negotiated away the contract; well, I had to sign a 2-year contract, but got them to drop the cancellation fee. A contract with no termination penalty isn't a particularly big deal (and I've already had the service for 2 years, anyway). They even moved the service to my new apartment when I moved for no cost.
  - pasbesoin 15y ago
    The installation fee kind of sucks, especially given that I already have residential service. Did you use an argument along those lines to get it waved, or another line of negotiation? Likewise, if you don't mind sharing, how'd you convince them to set a $0 cancellation fee? I guess I can find my own way, but a little perspective couldn't hurt.
    - kelnos 15y ago
      That sucks that you had to pay for installation; yeah, I pointed out I already had residential service, so they wouldn't need to come out and they could just send me the modem, and that worked (I was actually surprised). The $0 cancellation... I just asked for it, and got it. I never thought stuff like that worked, but apparently it's true: it never hurts to ask. It may have helped that I directly contacted an account rep who a former IT-dept colleague had worked with and recommended to me. It's possible that the "so-and-so gave me your name and said you were very helpful" bit gave me better/more personalized service. Hard to say.
- pasbesoin 15y ago
  I figure I must be missing something in my off the cuff "analysis", but with the way they've been jacking up the price of my residential service, it appears to me it would be only a small bump in price to switch to business class. Maybe I'd lose the basic cable TV service that's baked into the residential pricing, but as to that I should really be saying "good riddance". So, I've been stewing on this. I should check whether business class includes a phone line. I'd come out ahead and be able to wave good bye to AT&T. (If there's a company that's worse than the proverbial "cable company"...)
wmf 15y ago
And are you willing to pay 115x more? How about 10x?
- jarrettcoggin 15y ago
  I only pay about $20 more a month for no cap. I was already paying ~$80/month for 22/15.

ams6110 15y ago

You have business class at home? What is the cost delta compared to their residential service?

jarrettcoggin 15y ago
I can't remember the number off the top of my head, but I think it was about $20 more a month.
- cshesse 15y ago
  Did you have to get a contract and pay the business installation fee?
  - jarrettcoggin 15y ago
    Yes I did. From what I understand the contract length is negotiable, but the installation fee is not because they have to come and give you entirely different equipment. The customer service is MUCH better with a business class account.
fshaun 15y ago
Mine is about $60 more, but some of that is for some static IPs. Also nice being able to call Friday night for Saturday tech appointments when modems die...
- pasbesoin 15y ago
  When I just looked, $14.95/mo per static IP. I wonder whether that provisioning is baked into the contract term or whether it can be changed as needed.
  - jarrettcoggin 15y ago
    My static IP only costs $4.95/month. The options above this are differently priced though.
    - pasbesoin 15y ago
      I only went as far as scanning this "small business" package. http://business.comcast.com/products-services/bundle.aspx http://business.comcast.com/products-services/bundle.aspx Not sure whether it's sensitive to location; I did not enter a phone number. $95 for a "triple play" package. 12/2, phone line, and what looks like "basic" cable. Plus some set of taxes and fees I'm sure I'm not seeing. (The page doesn't say this is an introductory price -- however, I'm finding it difficult to believe it's not. Doesn't this undercut residential triple play pricing -- albeit probably with less cable TV channels?) Since the latter part of last year, Comcast has jacked my residential service rate (where the price comes out the same whether one has just internet or with discounted internet packaged with basic cable) from about $64 to $80 (24-25%). Just ridiculous. I hate to "reward" them for this behavior, but price and feature wise, given where I'm at, it's tempting to switch to business class. Especially if I can avoid that ridiculous installation fee and a multi-year contract with exit penalty. Of course, I'd rather have a Kansas City type deal with Google, or Sonic's wonderful 1 GB trial in Sebastopol. Or a nice, cozy cooperative investment with my neighbors. But no, this area belongs to a particularly slimy class of suits. (Another reason I might make the switch; the phone company's even worse, based on extensive personal experience -- including DSL, back in the day.)
kelnos 15y ago
I'm not sure what residential costs these days, but I have Comcast Business 12/2 for $60/mo. I managed to get the installation fee waived when I set up the service a couple years ago. I also negotiated away the contract; well, I had to sign a 2-year contract, but got them to drop the cancellation fee. A contract with no termination penalty isn't a particularly big deal (and I've already had the service for 2 years, anyway). They even moved the service to my new apartment when I moved for no cost.
- pasbesoin 15y ago
  The installation fee kind of sucks, especially given that I already have residential service. Did you use an argument along those lines to get it waved, or another line of negotiation? Likewise, if you don't mind sharing, how'd you convince them to set a $0 cancellation fee? I guess I can find my own way, but a little perspective couldn't hurt.
  - kelnos 15y ago
    That sucks that you had to pay for installation; yeah, I pointed out I already had residential service, so they wouldn't need to come out and they could just send me the modem, and that worked (I was actually surprised). The $0 cancellation... I just asked for it, and got it. I never thought stuff like that worked, but apparently it's true: it never hurts to ask. It may have helped that I directly contacted an account rep who a former IT-dept colleague had worked with and recommended to me. It's possible that the "so-and-so gave me your name and said you were very helpful" bit gave me better/more personalized service. Hard to say.
pasbesoin 15y ago
I figure I must be missing something in my off the cuff "analysis", but with the way they've been jacking up the price of my residential service, it appears to me it would be only a small bump in price to switch to business class. Maybe I'd lose the basic cable TV service that's baked into the residential pricing, but as to that I should really be saying "good riddance". So, I've been stewing on this. I should check whether business class includes a phone line. I'd come out ahead and be able to wave good bye to AT&T. (If there's a company that's worse than the proverbial "cable company"...)

wmf 15y ago

And are you willing to pay 115x more? How about 10x?

jarrettcoggin 15y ago
I only pay about $20 more a month for no cap. I was already paying ~$80/month for 22/15.