I'm probably behind the times, but this really seems like using a "cool technology" to solve a non existent problem. It would be pretty easy to have this in a l

I'm probably behind the times, but this really seems like using a "cool technology" to solve a non existent problem. It would be pretty easy to have this in a list of FAQS on your site or via a support bot or something. If they lie with their answer they probably can't be bothered to send you a photo to analyze either.