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as a customer or as a seller?

• IncRnd 5y ago
  As a seller you can go to the contact us page at sellercentral, select the option on the left, then click phone in the middle and get a call back from Amazon. For live chat as a seller, follow these instructions from Amazon's Moderator: https://sellercentral.amazon.com/forums/t/wheres-live-chat-support/156997/3 https://sellercentral.amazon.com/forums/t/wheres-live-chat-s...
  • CliffStoll 5y ago
    Yes, I posted (repeatedly) to Amazon Seller forum. Several people replied, but, alas, the suggestions were not of help. See: https://sellercentral.amazon.com/forums/t/product-page-hijacked-to-completely-different-item/865278 https://sellercentral.amazon.com/forums/t/product-page-hijac...
    • IncRnd 5y ago
      Were you able to contact a person through their live chat or call back links?
      • CliffStoll 5y ago
        No, I was never able to contact a live person at Amazon. However thanks to this Hacker News article, three Amazon employees have contacted me, with varying degrees of success. As of this moment (around 4PM Pacific time on Wednesday30 June), my listing has been 404'd ... I'm unsure if I will be able to recover the reviews if I rebuild it. Or even if I can rebuild it. Most of all - thank you to my friends on HN. What a bright spot in an otherwise weird situation!
        • IncRnd 5y ago
          Good. I hope this works out well.