There are two steps in the signup process. Step 1 is for basic email and password. Step 2 is for the bare minimum information necessary to find your profiles

There are two steps in the signup process. Step 1 is for basic email and password. Step 2 is for the bare minimum information necessary to find your profiles at data brokers. We found when people skipped step 2 and then logged in, they would get this error. We fixed the bug and have made step 2 required. Here's more info: https://help.optery.com/en/article/why-does-optery-need-so-much-of-my-information-ry0lom/ https://help.optery.com/en/article/why-does-optery-need-so-m...