> The way I would capture an action item during a meeting would be to underline (if handwritten) or bold (if typed) the part in the note and commit it to memory

> The way I would capture an action item during a meeting would be to underline (if handwritten) or bold (if typed) the part in the note and commit it to memory. Important things would always get remembered by the very nature of being important, but the slightly-less-important-but-still-valuable items would often slip my mind. > This was the difference between being good and great at my job. It’s the stuff that, when missed, no one really notices, but when you’re on top of it, people think you’re superhuman. Before starting work at a large company, I would have scoffed at the idea that "remembering little stuff" could ever be "superhuman." Now? I'm right there with the author. The people I work with who consistently come to meetings with updates like "oh, and I took care of <small-but-important thing>" are my heroes.