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I have employed tabs and accordions repeatedly during my career to try to simplify pages and have invariably found that they cause confusion among some users wh
by snowwrestler 5y ago
I have employed tabs and accordions repeatedly during my career to try to simplify pages and have invariably found that they cause confusion among some users when we do real-world user testing. Some folks just don’t recognize them as affordances for uncovering hidden info.
I’ve come to believe that, aside from top navigation, hiding any info on a page is a usability no-no. Users know how to scroll and it’s the easiest way to discover information. Just make the pages taller and use more white space.