Work-to-rule arises due to misaligned goals. Poor objective functions can be gamed; good ones align goals such that gaming and aligned goal attainment become t

Work-to-rule arises due to misaligned goals. Poor objective functions can be gamed; good ones align goals such that gaming and aligned goal attainment become the same. I'd rather face the (admittedly formidable) challenge of designing such objective functions in the open than rely on undefined or secretive policy that's hidden. Assessment requires definition, by definition.