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Why do you think that evaluation period, where there are still humans involved tweaking the system, would ever end? The world is going to keep changing. An atte
by burkaman 5y ago
Why do you think that evaluation period, where there are still humans involved tweaking the system, would ever end? The world is going to keep changing. An attendance policy that everyone agreed on suddenly isn't going to work in a pandemic, and humans will need to intervene. A rating system will need to be changed when someone finds a vulnerability in the website and spams every worker with a thousand bad reviews. It's going to constantly need changes, need constant supervision and review, there will never be a point when the humans can step away and let the algorithm run the ship. It just seems like, at the absolute best, normal human management with extra steps.
- kjhughes 5y agoYou're right: continuous refinement will indeed have to continue indefinitely. This is true with and without policy automation because policy itself has to evolve to address, as you say, a changing world, as well as the organization's changing goals and its outlook on the effectiveness of the existing policy in meeting those goals.