The most complex piece of software I've worked on was a CMS. I spent a lot of time doing competitor evaluations, and, without fail, the only successful implemen

The most complex piece of software I've worked on was a CMS. I spent a lot of time doing competitor evaluations, and, without fail, the only successful implementations were using small products in small workgroups. Trying to solve the "enterprise" problem always failed, both because the software became stupid complex and the processes became even worse. I don't think its an intractable problem, but the people issues surrounding it make it a hugely difficult one.